Q: How should I care for clothing I buy from your boutique? Can I wash anything in my machine?
A: Some manufacturers have labels with cleaning guidelines placed inside the garment, while others do not. Therefore, FIFTY TWO SKADOO recommends ALL apparel be dry cleaned unless otherwise noted.

Q: I ordered one of your items and removed the tags before trying it on and it didn't fit properly. Can I return it?
A: Once tags are removed from an item, exchanges or refunds will not be granted. To ensure the quality standards upheld here at Fifty Two Skadoo web Boutique for all of our clients, there will be no exceptions.

Q: I ordered an item and it wasn't what I expected when I got it. What now?
A: If the item you ordered was not what you expected once received, for whatever reason, you may return it for a refund, exchange or store credit.

FOR REFUNDS: We will refund your purchase ( minus shipping and handling ) as long as it is received by us unworn, smoke and perfume free, all tags attached and item put back in all of it's original packaging within 14 days from the day you received the item. Returned items must be received by us within 14 days of the day you received it in order to be eligible for a refund. We hold the right to refuse a request for a refund if the above stated is not adhered to.

FOR EXCHANGES AND STORE CREDIT:
If you would like to exchange an item for something different or simply get store credit to purchase at another time, send the item back to us unworn, smoke and perfume free, all tags attached and put back in all original packaging . You have 30 days from the day you receive your item to send it back with your request. Include your receipt. Please note that any items sent to us after the 30 day cut off date will be sent back to you at your expense and no refund, exchange or store credit will be granted.

Q: An item I am interested in ordering is out of stock. When will you get more?
A: We strive to have a full stock of merchandise year round for our clients. However, sometimes an item can be extremely popular and will sell out quickly. In these cases, we will alert you to when we expect to re-stock the item, or if it is sold out completely. Please keep in mind we at Fifty Two Skadoo love to feature new items often. This keeps the web boutique exciting, fresh and new for you the client.

Q: I don't live in the Continental U.S. Do you ship overseas?
A: Yes! We will absolutely ship to countries outside of the U.S.A. Please refer to our shipping chart to see the shipping rates for your country.

Q: Do you have a contact number I can reach someone at to ask questions about my order?
A: We have a customer service line which is open from 10:00 - 5:00 Eastern Standard Time Monday - Friday. You can also email us at customerservice@fiftytwoskadoo.com with any questions or concerns..

Q:What are 'Limited Edition' items?
A:'Limited Edition' items are articles of clothing that are extremely limited in size and/or design. We at Fifty Two Skadoo are proud to carry these items as certain designs will not be repeated which means even more exclusivity for you, the client. Keep in mind that once these items are sold out, they are gone for good!

Q: Some of your merchandise is described as being 'custom made'. Can I return any of these items for a refund?
A: 'Custom made' handbags, and apparel are items that are hand-made by the designer/manufacturer. We uphold the same return and exchange policy for our 'custom' items as with all other merchandise. Please keep in mind that when ordering 'custom', the wait time can be from 4 - 6 weeks (in some cases) for your item, as the designer/manufacturer will be hand crafting your item especially for you. We will alert you to any wait time that may be applicable to an order.

Q: Do you have a store front?
A: Fifty Two Skadoo is a specialized web boutique that offers it's clients the convenience of 24 hour, 7 day a week shopping that a store front boutique simply cannot. Therefore we do not have a store front location. We here at Fifty Two Skadoo take the utmost pride in offering our clients the latest and best in vintage inspired clothing from the 1940's - 1950's, all from the comfort of your own home.

Q: Will you accept my return if I only wore it once, or used the handbag I ordered for one night? You won't be able to tell will you?
A: Yes, we will absolutely be able to tell if any items ordered were used; even once! You wouldn't accept merchandise from us that was worn ( even if only once! ) or tag free would you? For the same reasons, we will not accept any garments or handbags that appear to have been worn, tags removed, no original packaging, that smell like a smoky nightclub or perfume! As such, any items sent to us in any of these conditions will be promptly sent back to you at your expense. There are no exceptions.

Q: Do you issue Gift Certificates?
A: Yes, we do. Fifty Two Skadoo Gift Certificates are available in denominations of $25.00, $50.00, $100.00, $150.00, & $200.00. Please note that gift certificates cannot be re-issued once lost or stolen. We will not accept copies of an original Gift Certificate as payment for a purchase. Gift Certificates must be used within 6 months of date issued.

Q: I love the old fashioned looking photo's you have displayed on your website. Are they for real? Who are those people?
A: Yes, they are authentic photo's of the Fifty Two Skadoo family. Our family branches out from Brooklyn and Queens New York to the West Midlands in England. We are very proud of our family roots which is reflected throughout our web boutique.